What is Balancer ®?
Balancer ® is a programmable automated market maker (AMM) and liquidity protocol that lets users create multi-token pools, provide liquidity and trade assets across supported chains. The official interface and ecosystem resources are hosted at balancer.fi. :contentReference[oaicite:0]{index=0}
Access & “Login” — how Balancer ® works
Balancer ® is wallet-first: there is no traditional username/password login. To use the platform you connect a Web3 wallet (e.g., MetaMask, WalletConnect-compatible wallets) to the Balancer interface (such as balancer.fi/swap or the main site). Always verify you’re on the official domain before connecting. :contentReference[oaicite:1]{index=1}
Troubleshooting Balancer ® Login & Connection Issues
- Balancer login not working / Unable to login: unlock your wallet extension, ensure the wallet is on the correct network, and confirm you have enough native tokens to pay gas. Clear browser cache and disable pop-up blockers. If a specific UI (e.g., app.balancer.fi) has been deprecated, use the new interface at balancer.fi. :contentReference[oaicite:2]{index=2}
- Error Connecting Balancer ® Account: check wallet permissions, RPC endpoints, and whether your wallet provider blocks certain dApp signatures. Try reconnecting via a private window or another browser.
- Balancer App not Working / Error decline: update or reinstall the wallet app, synchronize device time, and confirm the Balancer UI is not under maintenance (status updates and announcements appear on official channels). :contentReference[oaicite:3]{index=3}
- Can't verify Balancer ® wallet: verification is performed via on-chain transactions — gather the TXID and share it with support channels or community moderators if needed.
Account Recovery & 2FA
Balancer ® does not custody keys — wallet recovery is handled by your wallet provider. If you lose a seed phrase, Balancer or any DEX cannot restore access. For third-party services that use email/2FA, follow that provider’s recovery flow. Never share private keys or seed phrases. :contentReference[oaicite:4]{index=4}
Frequently Asked Questions
1. Where do I access Balancer ®?
Use the official site balancer.fi to swap, add liquidity or view pools. Developer docs are at docs.balancer.fi. :contentReference[oaicite:5]{index=5}
2. Why won’t my wallet connect to Balancer ®?
Common causes: wallet locked, wrong network, insufficient gas, pop-up blockers or outdated wallet extension. Try reconnecting and testing a different wallet provider.
3. I can’t find my funds after a swap — what should I do?
Check the transaction TXID on a block explorer, confirm the target token and chain, and ensure the transaction reached enough confirmations; then contact community support if needed.
4. How do I recover my Balancer ® account?
Recover your wallet via your wallet provider’s seed phrase/hardware backup. Balancer cannot recover private keys for you. :contentReference[oaicite:6]{index=6}
5. Where is Balancer ® support & docs?
Official docs and guides: docs.balancer.fi. Follow official channels (balancer.fi, Medium, X/GitHub) for status and security notices. :contentReference[oaicite:7]{index=7}
6. Is Balancer ® safe to use?
Balancer ® is a well-established protocol, but smart-contract and operational risks exist. Use best practices: small test transactions, hardware wallets for large sums, and verify URLs carefully. :contentReference[oaicite:8]{index=8}